The Challenges they faced:
Low conversation rates
Absence of proper tracking and analytical tools
Required advanced text and chat tools
Easily scalable platform that supports high volume calls
What we delivered:
Architected and implemented a scalable platform
Created a cloud - based calling solution within the budget
Leveraged chat and text-based communications
Created a Search Keywords Analytics solution
What the client had to say:
“Fission Labs understood the exact pain points which we faced and created a feature-rich platform that solved each one.”- Solutions Head
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