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Artificial Intelligence

Retail needs to double down on Artificial Intelligence to stay relevant

The biggest transformation catalyst that retail faces in the 21st century is the advent of digital and AI technologies. One of the recent IBM studies states that 85% of their responders believe that AI will transform more than one aspect of their business. Be in supply chain management or demand forecasting or pricing and promotions, […]



Artificial Intelligence

AI-driven Customer Experiences: The future of chatbots in big business

No one can deny the contribution that AI has had towards Customer Relationships management in the last decade. Now, chatbots capable of autonomously engaging several customers at once and has become a boon for B2C startups looking to scale operations without a heavy and cost-intensive customer support team. Chatbots are now evolved enough to single-handedly […]